Client insight & pursuit positioning
Interpret RFPs, client priorities, meeting notes and business context to define the response strategy, win themes, differentiators and proof points.
I lead complex professional services pursuits by connecting client priorities, business strategy, the right expertise and persuasive content with disciplined project execution.
My work starts with understanding what a client is trying to accomplish, what the request is really asking, and how the firm can position its capabilities to matter. I translate that insight into a clear pursuit strategy, identify the people and proof points needed to support it, architect the document or presentation, and lead contributors through delivery.
Interpret RFPs, client priorities, meeting notes and business context to define the response strategy, win themes, differentiators and proof points.
Determine the central story, document structure, information hierarchy and flow. Develop executive messaging, value propositions and tailored case studies.
Identify expertise beyond the immediate pursuit team, connect service-line capabilities and bring the right specialists into the proposed solution.
Coordinate Partners, SMEs, design, sales collateral and proposal teams; manage dependencies, schedules, reviews and quality through delivery.
Coach colleagues and contractors, delegate work with direction, review drafts and build contributor independence while maintaining pursuit continuity.
Apply research and synthesis tools to accelerate insight and drafting, validate outputs against source material, and turn recurring pursuit issues into process improvements.
The following examples describe my individual contributions to team pursuits. Client and employer names, along with identifying details, have been generalized or omitted to protect confidentiality. Results and figures are presented at a level intended to demonstrate scope and impact without identifying the organizations.
Challenge. A $20M transformation opportunity involved an evolving solution, changing requirements and a complex story that needed to remain coherent through proposal and statement-of-work development.
My contribution. I led proposal development, translated the transformation concept into a cohesive four-pillar structure and phased narrative, coordinated contributors, and continued supporting the work as it moved into SOW development. I reviewed the draft SOW for consistency and quality.
Challenge. The proposal had already advanced to the oral stage when the original proposal writer left the firm. The team had 11 days to prepare for the finalist presentation.
My contribution. I distilled the existing proposal into the messages most important to the finalist conversation, developed the oral presentation concept, and recommended a newspaper/magazine-style booklet tailored to the client's media and publishing business. I set the content architecture and coordinated Design to bring the concept to life, organizing the story around industry expertise, technology, transition strategy, differentiators and client experience.
Challenge. A high-visibility pursuit shifted late from a U.S.-focused response to a Belgium-led global submission, adding international content, credentials, fees and firm information under an accelerated deadline.
My contribution. I co-led proposal development, helped convert the U.S. response into a global document, coordinated content and credentials across member firms, sourced information when U.S. resources could not answer client questions, and managed changing inputs and versions through the final stage.
Challenge. A long-standing tax client unexpectedly went to bid. The response needed to demonstrate the value already delivered while making a credible case for future strategic value.
My contribution. I reframed the response around delivered value and future opportunity, developed original messaging and visuals, identified healthcare-specific resources, and incorporated emerging client insights into the proposal. I carried the strategy through the finalist presentation and leave-behind.
Challenge. The organization was planning a complex stadium technology program while managing ongoing audit, tax, compliance and operational priorities. The response needed to communicate an integrated firm approach.
My contribution. I developed the narrative and document architecture to connect the client's business priorities with the firm's broader capabilities. I identified additional subject matter experts beyond the immediate pursuit team to demonstrate the firm's breadth, then structured the content around the client's priorities, the integrated team, technology, governance and execution.
Challenge. The client was preparing for a transition from SOX 404(a) to 404(b), requiring a clear explanation of the path to readiness and a tailored response to specialized questions.
My contribution. I researched and synthesized the transition requirements, identified where the draft did not directly answer the prospect's primary questions, and developed a dedicated response page. I challenged generic AI-generated language, validated content against pursuit materials and technical-team input, and refined the executive summary and response with the pursuit team.
These are illustrative portfolio excerpts based on my work examples, with organization names and identifying details removed or generalized. They demonstrate the messaging, structure and content decisions I develop and are not reproductions of client deliverables.
Writing objective: Establish a clear, bounded first phase that responds to an anticipated owner review and gives the client a fact-based path forward.
We propose a focused Phase 1 red-flag review to assess payroll, wage-and-hour and remediation risks. The review will analyze available payroll, timekeeping and employee data; apply relevant labor requirements; and identify compliance red flags that may warrant further investigation.
Content choices: Lead with the client's immediate decision, define the scope, explain the deliverable and connect the short-term review to the next phase.
Writing objective: Position a service offering around the client's operating environment rather than generic firm credentials.
Our goal is to provide the Supervisory Committee and management with clear insight into the risks that matter most and practical recommendations that support informed decision-making.
Content choices: Organize the story around responsiveness, industry experience, regulatory insight, specialized expertise, risk focus and actionable reporting.
Writing objective: Make a technical transition understandable and connect the compliance requirement to a practical roadmap.
A phased roadmap with defined milestones, priorities and resource planning can help the organization achieve sustainable readiness, with flexibility to accelerate where needed.
Content choices: Translate technical requirements into a client-centered narrative, then support the message with a clear sequence of actions and relevant expertise.
Writing objective: Connect a client's future-facing business priorities to a coordinated, multidisciplinary solution.
The opportunity calls for an advisor who can connect broader business priorities with strategy, governance, technology, construction integration and operational readiness.
Content choices: Frame the client's situation first, identify the priorities that matter, then position the firm's capabilities as a unified response.
Selected feedback from pursuit leaders and colleagues. Individual names and organization names are omitted; attributions use role or industry descriptions.
“Kelly is amazing and sets the standard for the Studio. We know she will always deliver on time and to perfection. We greatly appreciate her creativity and the fantastic way she works with others, even during tight deadlines with a heavy lift. #respect”
Recent pursuit feedback · November 2026
“Kelly is the type of professional we should focus on retaining… Her input was thoughtful and creative and provided a high-quality deliverable for a significant opportunity.”
Stakeholder validation · Healthcare services organization
“Lucky to have worked with Kelly and truly made a difference. Our odds of winning went up a ton.”
10/10 recommendation · August 2026
“You were very responsive and proactive and delivered high-quality work that meaningfully contributed to the win!”
July 2026
“Kelly is a dedicated and detailed proposal writer who excels in creating meticulously crafted documents that capture every nuance of a project.”
Internal performance feedback
“Kelly consistently demonstrates reliability, dedication, and a positive attitude. She takes initiative, showing a proactive approach to their projects.”
Internal RISE feedback
“Kelly was on top of it the whole way. She listened intently to the team’s requests and pulled in key presentation slides that really met the needs of the proposal quickly.”
10/10 recommendation · September 2026
“Kelly was fantastic and stepped up big time. Over the holidays and quick turn. She was wonderful regardless of outcome.”
10/10 recommendation · July 2026
“Kelly is great, takes ownership, and working diligently to help on the proposal.”
10/10 recommendation · May 2025
“Kelly is a pleasure to work with and makes the proposal process very easy on the team.”
Internal RISE feedback
Review the RFP, client context, existing content, meeting notes and stakeholder input. Identify requirements, priorities, knowledge gaps and the people who need to contribute.
Define client priorities, differentiators, win themes, proof points and solution gaps. Align the team around a clear pursuit strategy and compelling story.
Bring together and lead the right Partners, SMEs, service lines, designers and contributors. Build collaboration across teams, clarify roles and responsibilities, and create momentum around shared priorities.
Set the document structure, message hierarchy, narrative flow and content plan. Translate diverse stakeholder perspectives and expertise into one cohesive, client-focused response.
Manage workplans, reviews, dependencies, versions and quality through final production. Keep contributors aligned, resolve roadblocks, drive decisions and move the work forward to an on-time, polished submission.
Partners and colleagues consistently recognize my reliability, thoughtful ideas, collaborative approach and ability to deliver high-quality work under tight deadlines.
Tools support the work; the core value is knowing what to ask, what matters to the client, how to structure the story and how to bring the right people together to deliver it.
I bring the judgment to shape a pursuit, the communication skills to make a complex solution clear, and the project leadership to align people and deliver a cohesive result.